Data Protection: The information you provide during registration contains personal data. Baby Sensory will record, process and keep you personal information secure in accordance with the Australian Privacy Act 1988. Information will not be passed/sent out to any third party.
Health and Safety: Every effort is made by Baby Sensory to provide a hazard free environment, however, parents are responsible for the safety and well-being of babies and children at all times. We politely request adults remove their shoes during class to prevent equipment getting dirty. Please make your class leader aware if your or your child has any allergies or special requirements/medical conditions. This information will be kept confidential except in the case of medical emergencies, where it maybe shared with health care professionals. Drinks (other than baby milk) and food are not permitted in the sensory or exploratory area.
Photography: Personal photography is allowed at all classes with the consent of all parents concerned. No photographs taken at classes can be used for anything other than personal use without written consent from Baby Sensory and the parents involved. We ask that sensitivity to this matter is maintained at all times. Small mobile phone videos are allowed, again with consent. Full length videos are not permitted under any circumstance. Baby Sensory expressly forbids the right to reproduce any part of our lessons in any form (e.g. on the internet, DVDs, photographs etc.).
Illness: Baby Sensory's policy states that babies should be kept at home if they are ill or have a serious infection. If a serious infection has occurred, please let us know so that we can inform other parents, and wait until your doctor has declared you fit to return to classes.
Make up classes: Where unable to attend your usual class, a make up class will be offered. A limit of 2 make up classes per term applies, and they are subject to availability. By prior arrangement, you may also 'gift' your place to a friend where you are unable to attend.
Cancellation of classes: Baby Sensory will endeavour to run classes every week during the term. However, should we need to cancel a class, parents will be contacted by email/text. In this instance, an additional class will be added onto the end of the current term. Baby Sensory reserves the right to cancel classes without refund in exceptional circumstances beyond our control (e.g. fire, flood etc.).
All places are non-refundable/non-transferrable (except by prior arrangement): Baby Sensory is under no obligation to refund fees in the event that you are unable to attend part of or the entire course. You are welcome to attend an alternative session, subject to availability. By prior arrangement, you may also 'gift' your place to a friend where you are unable to attend.
Holidays: All holidays during the current term will be notified to you in advance.
Valuables: Baby Sensory cannot accept any responsibility for the loss or damage of any personal possessions.
Visitors: You are welcome to bring Grandparents and partners to class and they are also able to bring your baby to class in place of you.
Siblings: I am aware a lot of parents do have other children, however, please note that our classes are designed for babies from the age of birth to 13 months only. Other children under the age of 5 years old are unfortunately unable to attend our classes due to health and safety reasons. Thank you for your understanding.
Multiple babies: We offer a 50% discount on the second baby in the case of twins, and buy 2 get 1 free in the case of triplets. Please contact Joanne to discuss this discount.
Updates: From time to time we may update these terms by sending you either an updated version or notification of minor changes. You are free to not accept these changes, but we would ask you to notify us in writing of your non acceptance within 14 days of your receipt, failing which we will treat our agreement with you as being subject to the updated version.